Pick your size and color, click Add to Bag, then Checkout. Enter your address and payment details and you're done. Orders are packed within 1–2 business days.

Visa, Mastercard, American Express, Discover, Shop Pay, Apple Pay, and Google Pay. All prices are in US dollars. Full detail on our Payment Methods page.

Yes. Checkout is SSL/TLS encrypted and processed by Shopify Payments, which holds PCI DSS Level 1 certification. We never see or store your full card number.

At the moment you place the order.

Email info@redbarnapparel.com within 24 hours and we'll take care of it. After 24 hours your order may already be packed, and you'd need to use our 30-day return process instead.

If we spot an error after you've ordered, we'll contact you and give you the choice: proceed at the correct price, or cancel for a full refund. We won't quietly charge you more.

No. Checkout as a guest — it's the only option we offer, and it's faster.

Free on every order. No minimum, no threshold, no express upsell.

1–2 business days to pack, then 5–7 business days in transit.

6–9 business days in total.

All 50 US states and Washington, D.C. No international shipping and no APO/FPO addresses at present.

No. Every order ships within the United States, so there are no duties or customs charges.

Yes — by email as soon as your order ships. You can also check any time on our Track Your Order page using your order number or tracking number.

Carrier delays happen, especially in November and December. If nothing has arrived after 12 business days, email us and we'll open a trace and stay on it until it's sorted.

Email info@redbarnapparel.com with your order number, plus photos if it arrived damaged. We'll deal with the carrier and either reship or refund. You don't have to chase them yourself.

No — we dispatch Monday through Friday.

Yes. 30 days from delivery, provided the item is unworn, unwashed, and still tagged. Full detail in our Return & Refund Policy.

Email info@redbarnapparel.com within 30 days with your order number, and tell us whether you want a refund or an exchange. If it's an exchange, say which size or color you'd like instead. We'll reply within 24 hours with a Return Authorization number and the return address. Please don't ship anything back before you have that number.

You do, if you changed your mind or you're exchanging for a different size — usually $6–10 with USPS tracking. There's no return label in the parcel, so you arrange the postage. We pay both ways if the item is faulty, damaged, or the wrong one; in that case we email you a prepaid label.

No.

5–7 business days after your return reaches us, back to the original payment method. Your bank typically adds another 3–10 business days before it shows.

Yes. Within 30 days of delivery we'll swap an item for a different size or color. Email us with your order number and what you'd like instead, ship the original back with tracking (that leg is on you, usually $6–10), and we send the replacement free once it arrives and passes inspection — normally within 1–2 business days of that.

If the size or color you want has sold out by then, we'll email you and refund in full instead. And if you're unsure before ordering, ask us — we'd rather advise than process a swap.

• Gift cards
• Items with tags removed
• Items showing wear or washing
• Anything marked Final Sale on the product page

That's the whole list.

Every product page has a size guide listing the chest measurement in inches for each size we carry, alongside the equivalent EU size, and a fit note telling you whether that particular garment runs true or is cut to layer.

Measure around the fullest part of your chest, keep the tape level, and match it to the table.

On outerwear, size up — most of our jackets are cut to layer over a sweater. On knitwear and shirts, take your usual size. The fit note on each product page says which applies.

Yes. S through 3XL is our standard range, and some items run further. The size selector on each product page shows exactly what's available for that garment.

Please do. Email info@redbarnapparel.com with your usual size in a brand you already own and we'll tell you what we'd pick. It saves everyone a return.

The photographs on each product page are the ones supplied for that specific garment, and we check that what's shown matches what the page describes. Screens vary in color calibration, so there can be slight differences in shade — if a color isn't what you expected, the 30-day return covers you.

Each product page describes how the garment is constructed and what it's built for, and the care instructions tell you how the fabric needs to be treated. Where we can confirm the exact fibre breakdown for an item, we'd rather state it plainly than call something "premium material."

If the composition of a particular piece matters to you before you order, email info@redbarnapparel.com and we'll check it for you.

Care instructions are listed on every product page, and on the garment label. As a rule:

• Wool knitwear — hand-wash cold or dry clean
• Flannel and cotton shirting — machine-wash cold, hang dry
• Waxed and coated outerwear — spot-clean only, never machine wash

Sometimes, but we can't guarantee it. If something's gone, email us and we'll tell you honestly whether it's coming back.

Your name, email, shipping and billing address, order history, and website usage data. Card details go straight to our payment processor — they never touch our servers.

Not for money. We do share data with Google and Meta to measure our advertising, which counts as "sharing" under some state privacy laws. You can stop that any time via Your Privacy Choices, and we honor Global Privacy Control browser signals automatically.

Yes. Email info@redbarnapparel.com and we'll action it.

Yes — for your cart, your preferences, and analytics and advertising measurement. Our Privacy Policy lists every tool by name.

Email: info@redbarnapparel.com
Phone: +1 (586) 800-1645
Hours: Monday–Friday, 9:00 AM – 6:00 PM ET

We reply within 24 hours.

Yes — order confirmation, shipping confirmation with tracking, and delivery confirmation.

Not yet. Email and phone get you a documented answer from a person, usually the same day.

Head to our Contact page and send us a message. We read every one.